.support-launch{position:fixed;left:18px;bottom:calc(18px + env(safe-area-inset-bottom));z-index:70;border:1px solid #ffffff80;border-radius:99px;padding:12px 18px;background:#482080;color:#fff;font:800 15px Tajawal,Tahoma,sans-serif;box-shadow:0 6px 22px #240d4930;cursor:pointer}.player-open .support-launch{display:none}
.support-overlay[hidden],.support-inbox[hidden]{display:none!important}.support-overlay{position:fixed;inset:0;z-index:130000;background:#160b30a8;display:flex;align-items:center;justify-content:center;padding:16px;direction:rtl}.support-dialog{width:min(100%,460px);max-height:calc(100dvh - 32px);overflow:auto;border-radius:22px;padding:24px;background:#fff;color:#301255;box-shadow:0 20px 80px #160b3040;font-family:Tajawal,Tahoma,sans-serif;box-sizing:border-box}.support-dialog *,.support-inbox *{box-sizing:border-box}.support-dialog h2{margin:0 0 8px;font-size:24px}.support-dialog p{line-height:1.7}.support-close{float:left;border:0;border-radius:50%;width:32px;height:32px;background:#f0e8fc;color:#482080;cursor:pointer;font-size:23px}.support-dialog label{display:block;font-weight:700;margin-top:12px}.support-dialog input,.support-dialog textarea{display:block;width:100%;border:1px solid #cfbde5;border-radius:11px;padding:11px;margin-top:6px;font:inherit;color:#301255;background:#fff}.support-dialog textarea{resize:vertical;min-height:110px}.support-dialog button[type=submit],.support-action{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:0;border-radius:11px;padding:11px 15px;background:#6530b8;color:#fff;font:700 15px Tajawal,Tahoma,sans-serif;text-decoration:none;cursor:pointer}.support-dialog button[type=submit]{width:100%;margin-top:16px}.support-dialog button:disabled{opacity:.6;cursor:wait}.support-notice{min-height:24px;font-size:14px;color:#6a3b8b}.support-notice[data-error=true]{color:#b42332}.support-alternative{display:inline-block;color:#552197;font-weight:700;margin-top:6px}.support-honeypot{position:absolute!important;left:-10000px!important;opacity:0;pointer-events:none}.support-note{font-size:13px;color:#6f647e}.support-inbox{max-width:1100px;margin:24px auto;padding:22px;background:#fff;border:1px solid #d9c5f2;border-radius:20px;box-shadow:0 10px 35px #49158214;color:#301255;direction:rtl;font-family:Tajawal,Tahoma,sans-serif}.support-inbox-head{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}.support-inbox h2{margin:0;font-size:23px}.support-inbox-actions{display:flex;gap:8px;flex-wrap:wrap}.support-list{display:grid;gap:12px;margin-top:14px}.support-ticket{border:1px solid #e7dcf3;border-right:4px solid #7b39cc;border-radius:13px;padding:16px;background:#fcfaff}.support-ticket[data-status=done]{border-right-color:#85a895;background:#fafbfa}.support-ticket-top{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap}.support-ticket strong{font-size:17px}.support-ticket time{font-size:12px;color:#73647f}.support-ticket p{line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere;margin:12px 0}.support-ticket .support-phone{direction:ltr;display:inline-block;font-family:Arial,sans-serif;font-weight:700;color:#552197}.support-ticket small{display:block;color:#776885;line-height:1.7}.support-ticket-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}.support-whatsapp{background:#187a47}.support-secondary{background:#eee5fa;color:#4f2380}.support-live{font-size:13px;color:#6e5b80}.support-contact-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin:20px 0}.support-contact-actions a{color:#54228e;font-weight:700}
@media(max-width:650px){.support-inbox{margin:16px 12px;padding:16px}.support-launch{left:12px;bottom:calc(12px + env(safe-area-inset-bottom));padding:10px 14px;font-size:14px}.support-dialog{padding:20px}.support-inbox h2{font-size:20px}}

/* Make the external WhatsApp action clear and distinct from the site form. */
.support-dialog .support-alternative,.support-contact-actions .support-alternative{display:flex;align-items:center;justify-content:center;width:100%;min-height:44px;padding:11px 14px;border:1px solid #b8ddc9;border-radius:11px;background:#eaf7ef;color:#146b3b;font-size:15px;font-weight:800;text-align:center;text-decoration:none;box-sizing:border-box}.support-whatsapp-note{text-align:center;margin:8px 0 0!important;font-size:12px!important}

/* New and completed conversations stay in separate, accessible tabs. */
.support-tabs{display:flex;gap:6px;flex-wrap:wrap;padding:5px;margin-top:16px;border-radius:13px;background:#f4eefb;border:1px solid #e7dbf4}
.support-tabs button{flex:1;min-width:135px;border:0;border-radius:9px;padding:11px 15px;color:#6b5084;background:transparent;font:800 15px Tajawal,Tahoma,sans-serif;cursor:pointer}
.support-tabs button[aria-selected=true]{color:#fff;background:#57249a;box-shadow:0 3px 8px #3b126026}
.support-tabs button:focus-visible{outline:2px solid #9c73ce;outline-offset:2px}
.support-empty{padding:24px 12px;margin:0;text-align:center;color:#796687;border:1px dashed #d8c8e9;border-radius:13px;background:#fcfaff}
.support-ticket button:disabled{opacity:.6;cursor:wait}
.support-ticket time{white-space:nowrap;font-size:13px;font-weight:700;color:#806295}
@media(max-width:650px){.support-tabs button{font-size:13px;padding:10px 8px;min-width:120px}}

/* Branded inbox selectors with icons and clear count badges. */
.support-tabs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding:0;margin:18px 0 8px;border:0;background:none;border-radius:0}
.support-tabs button{appearance:none;-webkit-appearance:none;position:relative;display:grid;grid-template-columns:40px minmax(0,1fr) auto;align-items:center;gap:12px;min-width:0;min-height:82px;padding:15px 17px;border:1px solid #e0d3ef;border-radius:16px;background:#fcfaff;color:#6f528d;text-align:right;font-family:Tajawal,Tahoma,sans-serif;box-shadow:0 3px 0 #e9e0f3;transition:background .18s,border-color .18s,box-shadow .18s}
.support-tabs button[aria-selected=true]{background:linear-gradient(125deg,#3b1267,#6630b1);color:#fff;border-color:#703ec1;box-shadow:0 4px 0 #2f0e54,0 8px 20px #54218b22}
.support-tabs button:hover{border-color:#b294d0}
.support-tab-icon{display:flex;align-items:center;justify-content:center;width:40px;height:40px;border:1px solid #e1d4ef;border-radius:12px;background:#f0e8fa;color:#7951a2}
.support-tab-icon svg{width:22px;height:22px}
.support-tabs button[aria-selected=true] .support-tab-icon{color:#ffe2a1;background:#ffffff12;border-color:#ffffff25}
.support-tab-copy{display:grid;gap:5px;min-width:0}
.support-tab-copy strong{font-size:16px;font-weight:900;line-height:1.4}
.support-tab-copy small{font-size:12px;font-weight:400;line-height:1.4;color:#93829f}
.support-tabs button[aria-selected=true] .support-tab-copy small{color:#decaef}
.support-tab-count{display:flex;align-items:center;justify-content:center;min-width:29px;height:29px;padding:0 7px;border-radius:10px;background:#eae0f5;color:#6b438c;font-family:Arial,sans-serif;font-size:14px;font-weight:700}
.support-tabs button[aria-selected=true] .support-tab-count{background:#ffdf94;color:#47265d}
@media(max-width:650px){.support-tabs{gap:10px}.support-tabs button{grid-template-columns:1fr auto;gap:9px;min-height:112px;padding:12px;border-radius:14px}.support-tab-icon{width:30px;height:30px;border-radius:9px}.support-tab-icon svg{width:19px;height:19px}.support-tab-copy{grid-column:1/-1;grid-row:2;gap:3px}.support-tab-copy strong{font-size:13px}.support-tab-copy small{font-size:10px}.support-tab-count{grid-column:2;grid-row:1;min-width:25px;height:25px;font-size:12px;border-radius:8px}}

.support-email-status{margin-top:10px!important;color:#896735!important}.support-email-status[data-email-status=accepted]{color:#287048!important}